Retail Banking Basics

Banking Framework & Retail Banking

-> Introduction to Banking : Framework & Concepts

-> Retail Banking : Residents – Products & Services

-> Retail Banking : Non-Residents – Products & Services

Banking Regulations & Compliance

-> Anti-Money Laundering (AML)

-> Know Your Customer (KYC)

-> Risk Management & Audit

Digital Banking & Delivery Channels

-> Digital Banking – Concept & The Road Ahead

-> Electronic Payment Products

-> Direct Banking & Alternate Channels

Professional Transformation (Job Readiness)

-> Professional Persona

-> Art of Effective Communication & Presentation

-> Sales Fundamentals

-> Interview Skills